John Glaser

John Glaser
  • Lecturer

Contact Information

  • office Address:

    7 Post Office Square
    Acton, MA 01720


John is a former senior vice president of Population Health, at Cerner Corporation. Previously he was chief executive officer of Siemens Heath Services. Prior to Siemens, John was chief information officer at Partners HealthCare (Now Mass General Brigham).

John was the founding chair of the College of Healthcare Information Management Executives (CHIME) and the past-president of the Healthcare Information and Management Systems Society (HIMSS). He is the former Chair of the Global Agenda Council on Digital Health, World Economic Forum. He is former Senior Advisor to the Office of the National Coordinator for Health Information Technology.

John serves on the boards of the Scottsdale Institute, PatientPing, National Committee for Quality Assurance, the American Telemedicine Association, Wellsheet, eHealth Initiative and Relatient.

John has received numerous industry awards including the John P. Glaser Innovation Award (established by the School of Biomedical Informatics, UTHealth), William B. Stead Thought Leadership Award (American Medical Informatics Association) and the Lifetime Achievement Award (CHIME).

John received his Ph.D. in Healthcare Informatics from the University of Minnesota. He has written over 200 articles and three books on the strategic application of IT in health care, including the most widely used textbook in the field. In addition to Wharton, John is on the faculty of the UTHealth School of Biomedical Informatics and the Harvard School of Public Health.

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  1. Glaser, J. “It’s Time for a New Kind of Electronic Health Record.” Harvard Business Review, June 12, 2020.
  2. Overhage, M. and Glaser J. “The “Rebar” Disrupters: A Wake-Up Call for Traditional Health Systems.” New England Journal of Medicine Catalyst Innovations in Care Delivery, 1(2):March-April, 2020,
  3. Powell, A. and Glaser, J. “Healthcare Information Technology Sector.” In: The Business of Healthcare Innovation: Third Edition Burns, L (ed.) (Cambridge, UK: Cambridge University Press, 2020).
  4. “How to Ensure Your Health Care Innovation Doesn’t Flop.” Harvard Business Review, December 27, 2019.
  5. Glaser J. “What Banking can Teach Health Care About Handling Customer Data.” Harvard Business Review, October 14, 2019.
  6. Glaser, J. and Hanska, M. ”What Health IT Shops Should do Now to Prepare for the Next Generation of Platforms” Healthcare IT News, April 9, 2019.
  7. Glaser, J. “Using Information Technology to Provide Great Service.” AHA Today,October 18, 2018.
  8. Glaser, J. “Juggling two Models: How Information Technology Could Help.” AHA Today, April 3, 2018.
  9. Glaser, J. “Understanding Artificial Intelligence in Health Care.” AHA Today, January 23, 2018.
  10. Wager, K., Lee, F. and Glaser, J. Health Care Information Systems: A Practical Approach for Health Care Management. Fourth Edition,(San Francisco, CA: Jossey-Bass, 2017).
  11. Glaser, J. and Gupta, T. “Using Data to Understand Patients more Holistically.” H&HN Daily, October 23, 2017.
  12. Glaser, J. “How to Finally Fix the EHR Usability Problem.” Healthcare IT News, August 9, 2017.
  13. Glaser, J. “Delivering IT Value is an Ongoing Health Care Challenge.” H&HN Daily, May 31, 2017.
  14. Glaser, J. “Engaging Health Care Consumers with IT.” H&HN Daily,April 11, 2017.
  15. Wager, K., Lee, F. and Glaser, J. Health Care Information Systems: A Practical Approach for Health Care Management. Fourth Edition,(San Francisco, CA: Jossey-Bass, 2017).
  16. Glaser, J. “A Blueprint for Hospitals to Manage their Valuable Data,” H&HN Daily,February 14, 2017.
  17. Glaser, J. “All Roads Lead to Population Health Management.” H&HN Daily, June 13, 2016.
  18. Glaser, J. “Five Reasons to Like Patient Use of Social Media.” H&HN Daily, April 11, 2016.
  19. Glaser, J. Glaser on Health Care IT: Perspectives from the Decade that Defined Health Care Information Technology, (Chicago: CRC Press, 2016).
  20. Garets, D. and Glaser, J. “The Future of HIT Careers.” In: Careers in Health Information TechnologyMalec, B (ed.) (New York, NY: Springer Publishing, 2014).
  21. Glaser, J. and Hongsermeier, T. “Managing the Investment in Medical Decision Support.” In: Clinical Decision Support – The Road to Broad Adoption, Second Edition, Greenes, R. (ed.) (San Diego, CA: Elsevier/Academic Press, 2014).
  22. Glaser, J and Loop, B. “Evolution of Business Intelligence: A Critical Capacity in an Era of Healthcare Reform.“ In: Developing a Data Warehouse for the Healthcare Enterprise: Lessons from the Trenches, Second Edition,Bergeron, B. (ed.) (Chicago, IL: HIMSS, 2013)
  23. Glaser, J. “Health Care IT: A Critical Enabler for Health Care Transformation.” In: Forces of Change: New Strategies for the Evolving Health Care Marketplace, Shore, D. (ed.) (San Francisco, CA: Jossey-Bass, 2012)
  24. Glaser, J. and Salzberg, C. The Strategic Application of Information Technology in Healthcare Organizations, Third Edition, (San Francisco, CA: Jossey-Bass, 2011).


Past Courses


    Healthcare is in the early stages of extraordinary change in the business model of care delivery and financing. This transformation will lead to a system based on the proactive management of health, integration of care across the continuum, blurred boundaries between care providers and purchasers and the placement of the consumer at the center. As has been the case in other industries, this new business model will be based on a foundation of diverse, potent, and well implemented information technology. This course will help prepare students to lead a digital health future. Specifically, the course will cover three major areas. (1)The context of health care information technology: the size, composition and evolution of the digital health market; federal government agencies, and related regulations, that shape the market; leadership roles and factors that enable healthcare organizations to effectively implement and leverage information technology. (2)Emerging technologies that will fuel the transformation of healthcare: artificial intelligence and advanced analytics; interoperability; telehealth; consumer-directed digital health; use of behavioral economics to influence patient and provider decisions. (3)Digital health use by specific sectors of the healthcare industry: healthcare providers; health plans; retail-based primary care; life sciences; wellness and chronic disease management. The course will include lectures from industry leaders who will share their ideas and experiences.


    Arranged with members of the Faculty of the Health Care Systems Department. For further information contact the Department office, Room 204, Colonial Penn Center, 3641 Locust Walk, 898-6861.

Awards and Honors

John P. Glaser Innovation Award established by the School of Biomedical Informatics, The University of Texas Health Science Center at Houston, 2015.

William B. Stead Thought Leadership Award, American Medical Informatics Association, 2014.

Lifetime Achievement Award, College of Healthcare Information Management Executives, 2012.

Excellence in Teaching Award, Wharton, 2012.

CIO Hall of Fame, CIO magazine, 2007.





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